You can run the survey on the bases of locations and collect information as per the location. Through this feature, it’s very easy to collect the data for auditing. You can monitor your iPads from a far to ensure that the system is monitoring customer satisfaction efficiently.
FeedbackPub is a tool for measuring customer satisfaction, but the first part which you need to get right is the conviction that you need to get feedback from your customers. And this platform allows you to get the feedback and do all the measurements for the same.
FeedbackPub gives access to compare the data on the basis of date and location. The reports are so potential to understand the flow of business and where need to do improvements.
Catch leads amid occasions and takes input nonstop without stressing over WiFi availability with the Offline iPad Survey Apps. With our offline feedback system you can expand your reach without any hassle and complications.
It will increase loyalty and referrals. FeedbackPub is a source to enhance your brand reputation with good experiences. No internet required to gather valuable customer feedback to improve your business, services and customer experience.
We are giving Net Promoter Score Scale, it is a customer loyalty metric where the scale is given from 1 to 10 and your customer gives the scores according to your services and their experiences.
For your convenience, we are offering Customer Satisfaction Score (CSAT), It is one of the most commonly used metrics to measure customer satisfaction. Similar to CSAT, Customer Effort Score can help to define the specific areas that have to be improved within an organization.
Use survey skip and add logic features to generate rational survey forms. Show only relevant screens to your respondents. Make custom forms to gather information with preset approval choices so you don’t have to stress over invalid data being recorded. FeedbackPub is giving the functionality to make surveys more customer friendly by adding logic features and design by your choices.
- Android review application – Catch client input on-premises on Android tablets
- iPad review application – Do reviews and take inputs on iPads and iPhones
- Online reviews – Catch Run online reviews and circulate by means of various channels.
- Mobile Survey – Work beautifully on mobile and desktop.
- Pre-populate information – Map surveys and segments of your business by real-time pre-populate data. It makes your survey more simple and convenient.
- Run various campaigns – Run various online survey campaigns in the meantime and gather input in parallel. Discussion about various touch-focuses!
- View log and logs Summaries – Know what your survey metrics wants to tell you, check feedback logs and summaries and develop an understanding of respondent metrics.
- Manage unsubscribes – Deal with your supporters and withdraws adequately. Grasp reasoning and improve your online surveys campaigns.