A supreme solution which receives the valuable thoughts and feedback of your customers in just seconds. This real-time feedback system captures all the records of positive and constructive criticism. You will get advanced reports of your customers’ satisfaction level with easy analysis.
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About Us
FeedbackPub is an easy and complete solution, which captures all your customers’ insights impressively and in less time. By keeping the connection with customers and the complexity of reviews in mind, we developed this easily customizable solution. This is developed in such a way that it will compliment your business model and fit into your industry’ requirements.
With an interactive & detailed dashboard, it empowers you and your team with decision making data feedback and supports the exceptional growth of the company. It covers a range of verticals and industry segments such as Hotels & restaurants, Banking, Retail, Academic institutions, Manufacturing Industries, etc.
Customizable Survey
Don’t go with others and create your own and systematic survey as per your industry’ requirements. The surveys can be created and analyzed with certain time-frame as well.
Advanced & Real-Time Reporting
Know your customer’s opinion and analyze their feedback offline and online with accuracy. You will get an amazing form of reporting comprising the response and the quality analysis.
Simple & Easy
No more hassles or mind stressing as FeedbackPub gives you the most understanding solution which is being designed in such a way that you don’t need to rush to your IT cell again & again. Just simple clicks and you’re all done!
Interactive Dashboard
With a user-friendly and full-fledged interactive dashboard, you can design, create, and analyze the surveys in minutes. The look & feel is quite fresh which gives all the required information on the dashboard.
Multi-Channel Survey Selection
It does support multiple channels and take feedback across a number of channels. You can feedback from Ipad, Android tabs and phones. You can also set up Kiosk or just hand device in-person.
Easy to use and Quick set up
It’s a simple and quick practice, where you can easily set up the solution on your system and process with the flow.
Multi-Chain, Location Management
Prepare aggregate and reports based on different locations.
NPS, CES 2.0 & CSAT Scores
Check satisfaction and loyalty of customer through CSAT, CES, and NPS Meters.
Detailed Closed loop Reporting
Detailed and manageable feedback, collaborate with the team and take action to close feedback.
Run Location based iPad Surveys (all devices)
Run distinctive studies in various areas. Get aggregate and similar area reports. Use the location manager to publish new surveys remotely to any iPad. Feedback pub gives the functionalities to enables you to update your survey from your desk.
NPS, CES and CSAT Measures
Check Customer integrity, satisfaction and efforts with CES, NPS and CSAT questions. For your business, measuring customer satisfaction should be an important metric that points to your success.
Comprehensive Reporting
Get point by point, ongoing reports for studies immediately to dissect and make a move. With the help of our feedback system, you will get a comprehensive report to know the satisfaction level of your customers.